Securing Video Conferencing Solution: The Definitive Guide

Nowadays, people are dependent more on video conferencing for communication as remote work endures to succeed even beyond the COVID-19 pandemic. To be precise, the web conferencing market is estimated to reach 13.8 billion USD by 2023.

Therefore, building a secure video conferencing app solution is a necessity to retain customers. Otherwise, users will leave the platform in droves, and companies will lose tons of business.

Enterprises are exploiting video conferencing software now more than ever to communicate with customers, employees and clients for increased productivity and collaboration with new security challenges. 

To secure your business, the following steps and practices will ensure utterly secure video calls, anytime and anywhere. 

Most Secure Video Conferencing Platform And Its Necessity

most secure video conferencing

While relying on video calling and conferencing technology, secure web conferencing can be the type of product and the way of handling business as well. To begin with, secure video conferencing must be a part of the best practices you follow to promote online security in your organization or business.

Secure video conferencing solutions will ensure your users, network, meetings, and data are not exposed to any security breaches that range from anywhere to embarrassing meeting-crashers, annoying to urbane malicious hacking attacks planned for causing harm and eavesdropping.

As mentioned earlier, even during the pandemic, video conferencing was established as a form of technology and a feasible way to work, not to mention that it was introduced to a lot of unaware workers through Work from Home (WFH). The use of secure video conferencing software is an assured system to grow.

Ready to Create a Secure Video Conferencing App?

2 Non-Techy Security Standards to Support Video Conferencing

Captivating robust security features in the video calling solution is important, but before integrating that, there are a few other security standards to be aware of.

1. Vigilance of Employees

At times, the best security feature is in your employees’ habits and security training instead of your video conferencing solution.

These habits of employees can go a long way to protect your company’s and customers’ data if they can ensure their own systems are secure and not to take undue risks.

If you own a small business, it may be tempting to relax on the security training, but on the longer run, it is one of your best first defenses in terms of cybersecurity.

2. Working in Public Places

Working in public places has become a lot more accessible and thanks to mobile devices, however it still carries its own risks.

It’s already a no-no, if you’re using an open Wi-Fi network or a public internet connection in public. They’re inherently less secure than private networks while it may seem convenient as you can log on without having to enter a password. At least use a reputable VPN to protect your data while using Wi-Fi in public.

Encrypted Video Conferencing And Other Features To Look Out In 2022

If you start searching for video conferencing solutions, you might come across the phrase called End-to-End Encryption, at some point.

End-to-end encryption or E2EE is not equivalent to a standard encryption or full encryption; instead it’s a specific encryption that secures the data in online video conferencing software. Majority of video conferencing tools are not enabled with end-to-end encryption, but standard encryption is likely good enough as long as you’re not reciting bank account numbers on video meetings.

Ideally, your video conferencing tool must have additional security measures in place.

Any calls you make through the video conferencing platform, such as the in-transit web requests, are encrypted using TLS and application data that is permanently stored at rest uses AES 256-bit within Google Cloud Platform. The platform also adheres to GDPR regulation for data protection of EU citizens and HIPAA compliance standards.

And there are other features within a video conference call that support to protect your online video conferencing solutions from unwanted guests such as:

secure web conferencing

Ability to Boot Out Participants

You can promptly remove participants, if you don’t recognize them who joined the conference line and add other participants with a single click.

Password or PIN

You can require a PIN for a video conference call a security boost or you can also share the meeting link with your attendees to make them join easily.

Meeting Rooms

You can make the participants wait in a virtual meeting room to keep your meetings secure, and let them in when you enter the meeting.

Meeting Lock

The hosts can lock the meeting when everyone has joined the video conference, so that other uninvited guests cannot aimlessly join.

Muting Participants

The host will also be able to meet all participants for security measures or as a courtesy to whoever is speaking or presenting.

7 Steps to Ensure Secure Video Conferencing Platforms

There are several things that will ensure a secure video conferencing experience for users. Nevertheless, these are the few best strategies for you to optimize web conferences for security.

Top 7 Video Conferencing Security Best Practices

secure video conferencing solutions

1. Update your Systems

Outdated systems are easy access platforms for the hackers.  By exploiting the system’s weaknesses hackers enter your networks to steal your customer data and sabotaging your platform or do whatever they need.

Hence, to combat any known cyberattacks that could harm your ecosystem, ensure to frequently update your software. Investing in the latest security secures to protect your data from any harmful threats.

2. 128-bit AES End Encryption

Data transfers through multiple public and private networks to reach users, and that’s where 128-bit AES end encryption comes into play to make the data transmission vulnerable to cyberattacks.

It secures the video conferencing platform to protect the shared data throughout their customers’ meetings. It enables encrypting and decrypting features for all video meetings to deliver robust security and thus avoid attacks from hackers.

3. Implement a Domain-Based Security Method

The video conferencing platform should possess an effective way for the hosts to block random participants from user’s video conferencing solutions as it can lead to an annoying experience for web conferencing users.

Business owners can offer the users with advanced permission settings with domain-based security tools to control the participants who enter the meetings or webinar. Therefore, to enter the upcoming web conference, participants will need obvious permission from the host.

Consequently, users will have the liberty to communicate without any hassle by the intruders jumping in the call. You can also say goodbye to these frustrating “Zoom bombing” moments or any other such incidents that ruin online video conference systems.

4. Integrating Two-Factor Authentication

Two-factor authentication adds an extra layer of protection that ensures to allow only invited participants to access the meeting rather than single sign-on (SSO) to web conferences.

For instance, before joining the conference it might oblige the users to receive a code via text, the hackers will have a hard time joining the video-calling meeting room, even if hackers know the user’s sign-in password information.

5. Abiding by the Regulations

With all internet regulations surrounding customer privacy, creating a secure video conferencing tool necessitates to be compliant. Below are the main rules that surround user data and what do it consisting of:

HIPAA:  It is a critical act ruling for companies in the telemedicine industry with the abbreviation, Health Insurance Portability and Accountability Act.  It thus protects the patients’ medical information and records to stay secure and also sets limits over their transfers.

GDPR:  It is a regulation from the European Union abbreviated as the General Data Protection Regulation (GDPR) that lists EU citizens’ privacy rights. This rule will concern you if you have online video conferencing users across the states of the EU.

If you don’t abide by these regulations, it will not only put your users at risk but also can subject your company to expensive penalties.

Secure Video APIs guarantee high-level security by complying with all these regulations, thus letting you focus on providing the best online conference experience for your users. It only takes a couple of lines of code, and you’re all set.

6. Carry Out Regular Security Audits

Business owners must ensure to continually run security audits for the platform and lookout for any suspicious activity since the sooner you spot the security issues, the better it is for the business video conferencing software.

Identify the weak spots during your security audit in the systems and find ways in which you can improve. Spend some time to educate your employees on cybersecurity issues and measures that they should initiate to preserve your platform secure.

7. Enable Security Policies for Customers

Another expert tip is to assist the users to make their online video conference calls secure by delineating security policies. For instance,

  • Reduce the sharing of data privacy in the course of conference calls.
  • Immobilize cameras or microphones when it’s not in use.
  • Avoid the usage of personal devices in virtual hangout
  • Avoid screen-sharing sensitive information during group conferences.

In the course of video conference calls, these tips will aid users to create and secure boundaries. Also, it supports the users to deliver accountability and personal responsibility for their own safety.

How CONTUS Mirrorfly Keeps your Video Conferencing Platform Secure?

If you’re looking for a secure way to connect with your colleagues around the world, CONTUS Mirrorfly’s HD video conferencing platform offers you to connect effortlessly, swiftly, and most vitally, with secure video conferencing solutions.

Build Your Own Secure Video Conference App

Deciding the right video conferencing platform might seem like a challenge, but with CONTUS MirrorFly, you can easily find the right tools and strategy that are tailor-made for you. 

Get started with CONTUS Mirrorfly and build your own video conferencing app with more features and robust security now!

Frequently Asked Questions (FAQ)

Security during a video conferencing session is very crucial as over the conferencing call the users exchange and share their sensitive information and data with each other, and as soon as they pass the information it travels across all over the internal and external network instantly, which creates more chances for the hackers to hack them.

To secure your video conferencing, you need to follow the below practices,

  • Always create a meeting ID and meeting password
  • Whenever not using the meeting lock the meeting
  • Never share video conferencing links unnecessarily
  • Set-up your waiting room
  • Allow screen sharing only when required alone
  • Try to utilize the audio interaction more than video display
  • Keep a track on live captioning with security

There are many safety measures to be taken care of but some of the basic safety tips involves,

  • Always use unique password/ ID number for each meeting
  • Keep updating your video conferencing software with current software updates
  • Try to avoid accepting unknown video conference invitations as hackers mostly send emails mimicking video conferencing invitations
  • Be clear as never to reveal your privacy details

When it comes to teleconferencing meetings, the major issue faced by the company’s with zoom is security. Yes, From built-in attention-tracking features to exploitable software bugs issues with “Zoom-bombing,” (where uninvited attendees or public get into some shocking arguments), zoom’s security practice has made company’s to think over it’s usage.

Krushi Shivasangaran
Krushi is a Digital Marketer by choice & profession. She munches on topics relating to Technology, E-Commerce, Enterprise Mobility, Cloud Solutions and Internet of Things.