Live calls
4
In queue
6
Call logs
181
Agents
40
Expand the ways customers can connect with your agents. Make them feel valued and supported with convenient communication options.
Allow agents and support teams to connect directly with contact center managers to review, report & make decisions on the interactions.
Create a direct path to connect managers, administrators and supervisors for managing end-to-end reports, internal communication, & discussions.
Easily track, manage and route calls to provide seamless support to your users, wherever they are.
Connect customers, agents, supervisors and managers with secure chat and calls on your own business app.
Set up the communication features in just a few mins and scale up to billions of interactions on your app.
Understand your customers better by easily tracking and monitoring the calls and chat data, without violating privacy regulations.
As #1 contact center solution provider, we believe that every business deserves its own communication app, to foster a sense of connection to their brand.
That is why we have carefully built a multichannel contact center software that supercharges customer service across your business. No matter your size of business or type of industry, we keep your users connected.
Address technical concerns, guide customers through device setup, or diagnose network-related problems promptly with our custom communication solution.
Create a more personalized shopping experience with product recommendations, address queries, and guidance through the purchasing process.
Connect with patients remotely, ensuring timely medical advice, prescription renewals, and follow-up appointments without the need for in-person visits.
Enable customers to discuss sensitive financial matters with advisors, ensuring a high level of security and privacy for transactions and discussions.
Enable remote technical support via our cloud-based call center software for troubleshooting vehicle issues, and addressing technical challenges.
Take a peek at the honors that our users have given us
Discover what our customers have achieved by choosing MirrorFly for their in-app communication needs.
Based in Thailand, TrueID is a leading entertainment app that has over 25 million users. TrueID partnered with MirrorFly to add communication features to their app, so that users can chat, engage and interact with each other.
“We are happy in working with CONTUS TECH Team for over 3 years. I could say that the success of this service (TrueDigital Communication) is the result of our hard work between our TrueID and the CONTUS TECH Team.”
Rattamont Teekavanich
Senior Product Owner at True Digital Group
Based in Thailand, TrueID is a leading entertainment app that has over 25 million users. TrueID partnered with MirrorFly to add communication features to their app, so that users can chat, engage and interact with each other.
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Boosting Over 68% Conversion Across The App
Voice Systems Engineering is a pioneering software company headquartered in Langhorne, Pennsylvania. The company specializes in cutting-edge voice recognition technology and has partnered with MirrorFly in building communication features into its products.
worldwide
10 for performance
conversion rate
“ We have been working together for about 2 years now. Their wide range of technical expertise truly puts us on the right track. They are diligent and willing to go the extra mile to find us the best solution.”
Eddy Chu
Senior Technical Architect, VSE Inc
Voice Systems Engineering is a pioneering software company headquartered in Langhorne, Pennsylvania. The company specializes in cutting-edge voice recognition technology and has partnered with MirrorFly in building communication features into its products.
worldwide
10 for performance
conversion rate