Tech Talks

Communication APIs: Top 7 In-app Chat, Voice & Video APIs

Published On September 22nd, 2023 Tech Talks

Hot topics of the web recently are these communication APIs,

  • What are they?
  • Which one could work for your business?
  • How do they work?
  • Which communication API vendors lead the industry?
  • How do I get started with it?

Don’t overflow your mind with such queries. Here we can have a clear outline of all your queries about communication APIs.

What are Communication APIs?

API (application programming interface) is just an interface between two applications that you can integrate into your web or app. Meanwhile, communication APIs allow you to embed text, voice, and video calls in your app or website.

API communication gives you the leverage to add instant messaging or even team call capabilities to your app.

How Do Communication APIs Work?

Communication APIs establish a standard framework for communications between a company’s system or platform and its other core business applications.

Rather than hiring developers with existential experience and core knowledge in the chat technology field, businesses can integrate communications APIs into their existing enterprise applications. This helps in streamlining their workflow, solving queries, employee enhancement, and enabling a greater work environment.

6+ communication APIs to Consider

There are a lot of communication APIs available in the market, but these API communications are better in performance and rankings.

1. MirrorFly

real-time communication api
The #1 SaaS & SaaP Communication SDK Provider!

MirrorFly is the #1 real-time communication API, specially designed for developers and enterprises. They offer in-app chat APIs and SDKs with 150+ enriched features. They lead the market with two of their best business modules, even with free chat options.

SaaS: Their highly scalable SaaS modules provide you with a budget-friendly month-on-month subscription, a free chat option, and a 21-day free trial for voice and video calls.

SaaP: Their SaaP, or self-hosted module provides you with 100% customizable SDKs, which give you a white-label solution at a one-time license cost.

Features:

Ready to Get Started with Our Self-hosted Video, Voice & Chat Solution?
  • 100% Customizable
  • One-time License Cost
  • Hire Dedicated Team

2. Troop Messenger

Troop Messenger is the most widely used and high-performance team collaboration and communication platform trusted by enterprises, the military, the government, and others. Its innovativeness in the space of work productivity and team collaboration has made it the best business messenger for office teams. They can chat, call, collaborate, and meet using this friendly UX-unified and secure platform.

communication platform api
Best Power-packed Complete API & SDK Provider!

Features:

  • SaaS, Self-hosted, White labeling, etc., service models
  • End-to-End Encrypted Business Communication
  • Advanced Chat Area Filters
  • Zapier Integration
  • Video Calling Experience

3. Apphitect

customizable communication api
100% customizable, feature-enriched communication SDKs provider!

Apphitect is considered a 100% customizable communication API provider at a one-time license cost. They offer a 99.999% uptime SLA and low latency support. With these, you can deliver perfect modern messaging experiences.

Features:

  • 100% customizable SDKs
  • On-cloud/On-premise hosting
  • White label solution
  • All video and chat solutions
  • Enriched chat, voice, and video features, etc.

4. Twilio

in-app communication api
Best Power-packed Complete API & SDK Provider!

Twilio is the best in-app video communication API platform, which allows multiple features for video calls and video conferencing. Twilio is the industry-leading and trusted platform that efficiently powers your customer engagement innovations.

Features:

5. Dolby

best real-time communication apis and sdks
A red carpet welcome for the digital communication era!

An award-winning platform for unified real-time communication supported by decades of experience in the science of sight and sound is offered through the Dolby.io Communications APIs. Call recordings, voice calls, and video calls can all be combined to create integrated apps for your personal use.

Features: 

  • Multi-party voice and video calls
  • Static noise and echo suppression
  • Dialogue leveling and activity deduction
  • Customizable streaming
  • Recording layouts
 
Looking to Integrate APIs into Your Communication App?

6. Vonage

best communication sdk
Powering your customer’s experiences across the journey

Vonage is an industry-leading customer experience communication API that powers up your customer experience and helps you connect your employees anytime and anywhere around the globe.

Features:

  • Highly scalable
  • Call recording
  • Video conferencing
  • In-app chat surveys
  • Customer experiences

7. EnableX

communication api solution
Developer’s choice for development

EnableX is similar to Apphitect, which offers you 100% customizable SDKs that allow you to integrate them into your own platform with low-code deployments at a one-time license cost. It helps developers choose their preferred programming language from the list of available languages.

Features: 

  • 100% customizable
  • White label solution
  • Enriched chat and video calling features
  • Developers choice
  • Hassle-free integration

Getting Started with Communication APIs

Users expect your app or website to have live text-based chat options to get answers in real-time.

So if you are confused between choosing chat, voice, or video APIs, here is a key that will help you. In order to start with a communication API, start with a chat. And more importantly, some of the communication API vendors provide chat for free with limited users.

If you are still confused, click here to speak with an expert about choosing the best free chat API for your business to get started with.

 
Build Your App with World Class Features Using APIs!

Frequently Asked Questions (FAQ)

Is API a communication protocol?

No, an API (Application programming interface) is not a communication protocol itself. Either can be used as a channel for communication among different software applications or components.

What are the different types of communication APIs?

Here are a few different types of communication APIs listed below:

What are communication apps?

A communication app is a platform that allows chatting with text, voice, and video among users in real-time. Communication apps are widely used to connect teams by facilitating chat, voice, and video call options to conduct team meetings, collaborations, and monitoring.

What is the importance of communication apps?

Communication apps play an important role in terms of both business and personal communication. For businesses, they facilitate seamless and instant communication, remote collaboration, enhanced productivity, real-time updates and notifications, cost savings, flexibility and mobility, integration with other tools, etc.

Further Reading


Krishi Shivasangaran

Krishi Shivasangaran is a digital nomad and a veteran of Digital Marketing strategies. She is passionate about learning the newest trends in Live Video Call. And, when she's off-role, she loves to sketch and make people realize the true color of nature.

Hot topics of the web recently are these communication APIs,

  • What are they?
  • Which one could work for your business?
  • How do they work?
  • Which communication API vendors lead the industry?
  • How do I get started with it?

Don’t overflow your mind with such queries. Here we can have a clear outline of all your queries about communication APIs.

What are Communication APIs?

API (application programming interface) is just an interface between two applications that you can integrate into your web or app. Meanwhile, communication APIs allow you to embed text, voice, and video calls in your app or website.

API communication gives you the leverage to add instant messaging or even team call capabilities to your app.

How Do Communication APIs Work?

Communication APIs establish a standard framework for communications between a company’s system or platform and its other core business applications.

Rather than hiring developers with existential experience and core knowledge in the chat technology field, businesses can integrate communications APIs into their existing enterprise applications. This helps in streamlining their workflow, solving queries, employee enhancement, and enabling a greater work environment.

6+ communication APIs to Consider

There are a lot of communication APIs available in the market, but these API communications are better in performance and rankings.

1. MirrorFly

real-time communication api
The #1 SaaS & SaaP Communication SDK Provider!

MirrorFly is the #1 real-time communication API, specially designed for developers and enterprises. They offer in-app chat APIs and SDKs with 150+ enriched features. They lead the market with two of their best business modules, even with free chat options.

SaaS: Their highly scalable SaaS modules provide you with a budget-friendly month-on-month subscription, a free chat option, and a 21-day free trial for voice and video calls.

SaaP: Their SaaP, or self-hosted module provides you with 100% customizable SDKs, which give you a white-label solution at a one-time license cost.

Features:

Ready to Get Started with Our Self-hosted Video, Voice & Chat Solution?
  • 100% Customizable
  • One-time License Cost
  • Hire Dedicated Team

2. Troop Messenger

Troop Messenger is the most widely used and high-performance team collaboration and communication platform trusted by enterprises, the military, the government, and others. Its innovativeness in the space of work productivity and team collaboration has made it the best business messenger for office teams. They can chat, call, collaborate, and meet using this friendly UX-unified and secure platform.

communication platform api
Best Power-packed Complete API & SDK Provider!

Features:

  • SaaS, Self-hosted, White labeling, etc., service models
  • End-to-End Encrypted Business Communication
  • Advanced Chat Area Filters
  • Zapier Integration
  • Video Calling Experience

3. Apphitect

customizable communication api
100% customizable, feature-enriched communication SDKs provider!

Apphitect is considered a 100% customizable communication API provider at a one-time license cost. They offer a 99.999% uptime SLA and low latency support. With these, you can deliver perfect modern messaging experiences.

Features:

  • 100% customizable SDKs
  • On-cloud/On-premise hosting
  • White label solution
  • All video and chat solutions
  • Enriched chat, voice, and video features, etc.

4. Twilio

in-app communication api
Best Power-packed Complete API & SDK Provider!

Twilio is the best in-app video communication API platform, which allows multiple features for video calls and video conferencing. Twilio is the industry-leading and trusted platform that efficiently powers your customer engagement innovations.

Features:

5. Dolby

best real-time communication apis and sdks
A red carpet welcome for the digital communication era!

An award-winning platform for unified real-time communication supported by decades of experience in the science of sight and sound is offered through the Dolby.io Communications APIs. Call recordings, voice calls, and video calls can all be combined to create integrated apps for your personal use.

Features: 

  • Multi-party voice and video calls
  • Static noise and echo suppression
  • Dialogue leveling and activity deduction
  • Customizable streaming
  • Recording layouts
 
Looking to Integrate APIs into Your Communication App?

6. Vonage

best communication sdk
Powering your customer’s experiences across the journey

Vonage is an industry-leading customer experience communication API that powers up your customer experience and helps you connect your employees anytime and anywhere around the globe.

Features:

  • Highly scalable
  • Call recording
  • Video conferencing
  • In-app chat surveys
  • Customer experiences

7. EnableX

communication api solution
Developer’s choice for development

EnableX is similar to Apphitect, which offers you 100% customizable SDKs that allow you to integrate them into your own platform with low-code deployments at a one-time license cost. It helps developers choose their preferred programming language from the list of available languages.

Features: 

  • 100% customizable
  • White label solution
  • Enriched chat and video calling features
  • Developers choice
  • Hassle-free integration

Getting Started with Communication APIs

Users expect your app or website to have live text-based chat options to get answers in real-time.

So if you are confused between choosing chat, voice, or video APIs, here is a key that will help you. In order to start with a communication API, start with a chat. And more importantly, some of the communication API vendors provide chat for free with limited users.

If you are still confused, click here to speak with an expert about choosing the best free chat API for your business to get started with.

 
Build Your App with World Class Features Using APIs!

Frequently Asked Questions (FAQ)

Is API a communication protocol?

No, an API (Application programming interface) is not a communication protocol itself. Either can be used as a channel for communication among different software applications or components.

What are the different types of communication APIs?

Here are a few different types of communication APIs listed below:

What are communication apps?

A communication app is a platform that allows chatting with text, voice, and video among users in real-time. Communication apps are widely used to connect teams by facilitating chat, voice, and video call options to conduct team meetings, collaborations, and monitoring.

What is the importance of communication apps?

Communication apps play an important role in terms of both business and personal communication. For businesses, they facilitate seamless and instant communication, remote collaboration, enhanced productivity, real-time updates and notifications, cost savings, flexibility and mobility, integration with other tools, etc.

Further Reading


Krishi Shivasangaran

Krishi Shivasangaran is a digital nomad and a veteran of Digital Marketing strategies. She is passionate about learning the newest trends in Live Video Call. And, when she's off-role, she loves to sketch and make people realize the true color of nature.

6 Comments "Communication APIs: Top 7 In-app Chat, Voice & Video APIs"

  1. Esther says:

    Thanks. I found a few good ideas in your article and choosing best communication platform apis for my business.

  2. Richard says:

    Amazing Blog! Thank You.. the article is really helpful. It taught me the best apis and sdks for real-time communication. Thank You for sharing your insights.

  3. Nakshatra says:

    The Best list. I am doing some research for the secure apis and sdks for secure communication. This list helped a lot to learn additional info. Thanks for the article.

  4. Nithish says:

    Very useful information and it is well arranged, so was pretty easy for me to read it. You’ve helped me to choose the top secure apis and sdks for communication. Thanks for the article. Great work!

  5. Nelson says:

    Hi, what aa super comprehensive list about best secure communication platform apis and sdks. Thank your for taking the time to write it…. you have helped me a lot… I had never heard of them before I read your article.

  6. Susan says:

    Krishi,it’s a great…help me out to know more about apis and sdks for secure communication. Best wishes from the Indonesia

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