Communication APIs: Top 7 In-app Chat, Voice & Video APIs
Hot topics of the web recently are these communication APIs,
- What are they?
- Which one could work for your business?
- How do they work?
- Which communication API vendors lead the industry?
- How do I get started with it?
Don’t overflow your mind with such queries. Here we can have a clear outline of all your queries about communication APIs.
Table of Contents
What are Communication APIs?
API (application programming interface) is just an interface between two applications that you can integrate into your web or app. Meanwhile, communication APIs allow you to embed text, voice, and video calls in your app or website.
API communication gives you the leverage to add instant messaging or even team call capabilities to your app.
How Do Communication APIs Work?
Communication APIs establish a standard framework for communications between a company’s system or platform and its other core business applications.
Rather than hiring developers with existential experience and core knowledge in the chat technology field, businesses can integrate communications APIs into their existing enterprise applications. This helps in streamlining their workflow, solving queries, employee enhancement, and enabling a greater work environment.
6+ communication APIs to Consider
There are a lot of communication APIs available in the market, but these API communications are better in performance and rankings.
1. MirrorFly
MirrorFly is the #1 real-time communication API, specially designed for developers and enterprises. They offer in-app chat APIs and SDKs with 150+ enriched features. They lead the market with two of their best business modules, even with free chat options.
SaaS: Their highly scalable SaaS modules provide you with a budget-friendly month-on-month subscription, a free chat option, and a 21-day free trial for voice and video calls.
SaaP: Their SaaP, or self-hosted module provides you with 100% customizable SDKs, which give you a white-label solution at a one-time license cost.
Features:
- Ultra-low latencies
- Easy integration support
- HIPAA, GDPR, and OWASP compatible
- 3 ms average response time
- 150+ modern chat features
- 99.999% uptime SLA
Ready to Get Started with Our Self-hosted Video, Voice & Chat Solution?
- 100% Customizable
- One-time License Cost
- Hire Dedicated Team
2. Troop Messenger
Troop Messenger is the most widely used and high-performance team collaboration and communication platform trusted by enterprises, the military, the government, and others. Its innovativeness in the space of work productivity and team collaboration has made it the best business messenger for office teams. They can chat, call, collaborate, and meet using this friendly UX-unified and secure platform.
Features:
- SaaS, Self-hosted, White labeling, etc., service models
- End-to-End Encrypted Business Communication
- Advanced Chat Area Filters
- Zapier Integration
- Video Calling Experience
3. Apphitect
Apphitect is considered a 100% customizable communication API provider at a one-time license cost. They offer a 99.999% uptime SLA and low latency support. With these, you can deliver perfect modern messaging experiences.
Features:
- 100% customizable SDKs
- On-cloud/On-premise hosting
- White label solution
- All video and chat solutions
- Enriched chat, voice, and video features, etc.
4. Twilio
Twilio is the best in-app video communication API platform, which allows multiple features for video calls and video conferencing. Twilio is the industry-leading and trusted platform that efficiently powers your customer engagement innovations.
Features:
- Low latency
- AES-128 security standards
- Highly scalable
- 99.999% uptime SLA
- 10 ms average response time
5. Dolby
An award-winning platform for unified real-time communication supported by decades of experience in the science of sight and sound is offered through the Dolby.io Communications APIs. Call recordings, voice calls, and video calls can all be combined to create integrated apps for your personal use.
Features:
- Multi-party voice and video calls
- Static noise and echo suppression
- Dialogue leveling and activity deduction
- Customizable streaming
- Recording layouts
6. Vonage
Vonage is an industry-leading customer experience communication API that powers up your customer experience and helps you connect your employees anytime and anywhere around the globe.
Features:
- Highly scalable
- Call recording
- Video conferencing
- In-app chat surveys
- Customer experiences
7. EnableX
EnableX is similar to Apphitect, which offers you 100% customizable SDKs that allow you to integrate them into your own platform with low-code deployments at a one-time license cost. It helps developers choose their preferred programming language from the list of available languages.
Features:
- 100% customizable
- White label solution
- Enriched chat and video calling features
- Developers choice
- Hassle-free integration
Getting Started with Communication APIs
Users expect your app or website to have live text-based chat options to get answers in real-time.
So if you are confused between choosing chat, voice, or video APIs, here is a key that will help you. In order to start with a communication API, start with a chat. And more importantly, some of the communication API vendors provide chat for free with limited users.
If you are still confused, click here to speak with an expert about choosing the best free chat API for your business to get started with.
Frequently Asked Questions (FAQ)
No, an API (Application programming interface) is not a communication protocol itself. Either can be used as a channel for communication among different software applications or components.
Here are a few different types of communication APIs listed below:
A communication app is a platform that allows chatting with text, voice, and video among users in real-time. Communication apps are widely used to connect teams by facilitating chat, voice, and video call options to conduct team meetings, collaborations, and monitoring.
Communication apps play an important role in terms of both business and personal communication. For businesses, they facilitate seamless and instant communication, remote collaboration, enhanced productivity, real-time updates and notifications, cost savings, flexibility and mobility, integration with other tools, etc.
Further Reading
- 5 Best Communication Protocols for Mobile and Web Apps
- Top 8 Web Browser Video Calls You Must Try In 2023
- 12 Best Video Conferencing Apps for Online Meetings
- Best Programming Languages for App Development
- 12 Best Developer Blogs for Software Development
Hot topics of the web recently are these communication APIs,
- What are they?
- Which one could work for your business?
- How do they work?
- Which communication API vendors lead the industry?
- How do I get started with it?
Don’t overflow your mind with such queries. Here we can have a clear outline of all your queries about communication APIs.
Table of Contents
What are Communication APIs?
API (application programming interface) is just an interface between two applications that you can integrate into your web or app. Meanwhile, communication APIs allow you to embed text, voice, and video calls in your app or website.
API communication gives you the leverage to add instant messaging or even team call capabilities to your app.
How Do Communication APIs Work?
Communication APIs establish a standard framework for communications between a company’s system or platform and its other core business applications.
Rather than hiring developers with existential experience and core knowledge in the chat technology field, businesses can integrate communications APIs into their existing enterprise applications. This helps in streamlining their workflow, solving queries, employee enhancement, and enabling a greater work environment.
6+ communication APIs to Consider
There are a lot of communication APIs available in the market, but these API communications are better in performance and rankings.
1. MirrorFly
MirrorFly is the #1 real-time communication API, specially designed for developers and enterprises. They offer in-app chat APIs and SDKs with 150+ enriched features. They lead the market with two of their best business modules, even with free chat options.
SaaS: Their highly scalable SaaS modules provide you with a budget-friendly month-on-month subscription, a free chat option, and a 21-day free trial for voice and video calls.
SaaP: Their SaaP, or self-hosted module provides you with 100% customizable SDKs, which give you a white-label solution at a one-time license cost.
Features:
- Ultra-low latencies
- Easy integration support
- HIPAA, GDPR, and OWASP compatible
- 3 ms average response time
- 150+ modern chat features
- 99.999% uptime SLA
Ready to Get Started with Our Self-hosted Video, Voice & Chat Solution?
- 100% Customizable
- One-time License Cost
- Hire Dedicated Team
2. Troop Messenger
Troop Messenger is the most widely used and high-performance team collaboration and communication platform trusted by enterprises, the military, the government, and others. Its innovativeness in the space of work productivity and team collaboration has made it the best business messenger for office teams. They can chat, call, collaborate, and meet using this friendly UX-unified and secure platform.
Features:
- SaaS, Self-hosted, White labeling, etc., service models
- End-to-End Encrypted Business Communication
- Advanced Chat Area Filters
- Zapier Integration
- Video Calling Experience
3. Apphitect
Apphitect is considered a 100% customizable communication API provider at a one-time license cost. They offer a 99.999% uptime SLA and low latency support. With these, you can deliver perfect modern messaging experiences.
Features:
- 100% customizable SDKs
- On-cloud/On-premise hosting
- White label solution
- All video and chat solutions
- Enriched chat, voice, and video features, etc.
4. Twilio
Twilio is the best in-app video communication API platform, which allows multiple features for video calls and video conferencing. Twilio is the industry-leading and trusted platform that efficiently powers your customer engagement innovations.
Features:
- Low latency
- AES-128 security standards
- Highly scalable
- 99.999% uptime SLA
- 10 ms average response time
5. Dolby
An award-winning platform for unified real-time communication supported by decades of experience in the science of sight and sound is offered through the Dolby.io Communications APIs. Call recordings, voice calls, and video calls can all be combined to create integrated apps for your personal use.
Features:
- Multi-party voice and video calls
- Static noise and echo suppression
- Dialogue leveling and activity deduction
- Customizable streaming
- Recording layouts
6. Vonage
Vonage is an industry-leading customer experience communication API that powers up your customer experience and helps you connect your employees anytime and anywhere around the globe.
Features:
- Highly scalable
- Call recording
- Video conferencing
- In-app chat surveys
- Customer experiences
7. EnableX
EnableX is similar to Apphitect, which offers you 100% customizable SDKs that allow you to integrate them into your own platform with low-code deployments at a one-time license cost. It helps developers choose their preferred programming language from the list of available languages.
Features:
- 100% customizable
- White label solution
- Enriched chat and video calling features
- Developers choice
- Hassle-free integration
Getting Started with Communication APIs
Users expect your app or website to have live text-based chat options to get answers in real-time.
So if you are confused between choosing chat, voice, or video APIs, here is a key that will help you. In order to start with a communication API, start with a chat. And more importantly, some of the communication API vendors provide chat for free with limited users.
If you are still confused, click here to speak with an expert about choosing the best free chat API for your business to get started with.
Frequently Asked Questions (FAQ)
No, an API (Application programming interface) is not a communication protocol itself. Either can be used as a channel for communication among different software applications or components.
Here are a few different types of communication APIs listed below:
A communication app is a platform that allows chatting with text, voice, and video among users in real-time. Communication apps are widely used to connect teams by facilitating chat, voice, and video call options to conduct team meetings, collaborations, and monitoring.
Communication apps play an important role in terms of both business and personal communication. For businesses, they facilitate seamless and instant communication, remote collaboration, enhanced productivity, real-time updates and notifications, cost savings, flexibility and mobility, integration with other tools, etc.
Further Reading
- 5 Best Communication Protocols for Mobile and Web Apps
- Top 8 Web Browser Video Calls You Must Try In 2023
- 12 Best Video Conferencing Apps for Online Meetings
- Best Programming Languages for App Development
- 12 Best Developer Blogs for Software Development
Thanks. I found a few good ideas in your article and choosing best communication platform apis for my business.
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Hi, what aa super comprehensive list about best secure communication platform apis and sdks. Thank your for taking the time to write it…. you have helped me a lot… I had never heard of them before I read your article.
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