Deliver a modern communication platform to Increase Customer relationship & Trustworthy
Personalize & refine collaboration between your off-site and on-site employees to get the clients’ fund updates, status of applications & other account-related updates in real-time and instantly.
Connect your customers and sales employees in one loop through text, video and voice call APIs to enhance the quality of your customer interactions. Personalized interactive mediums increase customers’ banking experience and organization growth.
Allow customers and employees to share sensitive files, images and make the conversation more clear and effective. Store and share classified information (files) under a secure cloud infrastructure.
Build feature-rich in app messaging, voice and video chat solutions for banking apps with our easy-to-integrate APIs & SDKs.
Customize the communication mediums with our top-notch video, text & voice chat APIs & SDKs based on your customers’ circumstances to offer the space to interact directly with your employees without investing back-office functions. Offering real-time interactions improve customer satisfaction and trust with your banking services.
Offer a one-stop solution to all their queries instantly to increase user engagement and up-sell opportunities through integrating in-app chat into your financial software.
Analyze, track and take decisions effectively! Manage the entire conversations within a dashboard armed with real-time analytics, spam flood protections, and user blacklist features.
Notify customers time-to-time of their payment transactions, loans and credit card limits. Keep users connected to your financial service apps with critical alerts and drive engagement.
Stop spending fortunes to connect customers to your banking agents and support teams. We’ve developed budget-friendly in-app chats that can help you build communication within your apps easily. Minimize the cost of building chats from scratch by integrating our simple APIs.
Allow your banking customers to reach your team right from any device (web & mobile) and platform (iOS & Android). Leverage instant conversations over text, voice and live video chat & calls for better customer satisfaction.
Enable your banking employees & support team to make unlimited calls over the internet through the banking service app for a quicker sales response instead of investing in traditional carrier calls.
Reach global customers with ease. Integrate in-app chat on your banking software or apps to turn casual visitors into sales. Offer them instant banking support and in-person communication experiences
The entire conversation between employees & customers like sharing of Transaction details is secure under End-to-end encryption, Advanced Encryption Standard (AES-256) & SSL.
With in-house security infrastructure, MirrorFly ensures to safeguard all the chats & media files of your BFSI domain with robust network security, signal blocking & data encryption.
Add multiple layers of payment security with our token-based access, two-way authentication, and authorization scheme.