A Multi-channel Voice Calling Platform To Connect Global Devices
Make, receive & control VoIP/SIP Calls across phone devices & Platforms
App-to-app Calling
Connect two smartphones over VoIP calling in real-time. Our VoIP API enables you to make unlimited and high-quality voice calls globally for any personalized, public communication using internet data.
App to Phone Calling
Make crystal clear voice calls to landline networks (carrier networks) and any mobile GSM networks from your application via SIP voice calling. Integrate SIP trunk to connect customers directly from app to phone system via our data centers.
Conference Calling (Phone to App)
Connect phone systems (carrier networks) to mobile applications via SIP networks connected to data centers. Make conference calls from devices to applications that connect thousands of participants from any platform (Android, iOS & Web
Powerful Communication Infrastructure for Inbound & Outbound Calls
A reliable self-hosted VoIP/SIP Trunking to Scale Your Communication services
Inbound SIP Trunking
MirrorFly’s SIP trunking solution offers the unlimited capability to make concurrent calls within the nation. Receive and make unlimited calls to your PBX system or to your contact center solution. A single point of a hub to control your all communication network connections without the use of telephone lines.
Outbound SIP Trunking
Cover your long/short form distance calling with our SIP trunking to make SIP voice calls over the internet from any of your existing applications. Integrate the SIP calling possibilities across your CRM platforms to make unlimited international calls with customers within the application. Scale your call services without any subscription-based restrictions.
Fine-tuned Features for a Powerful SIP & VoIP Call Management
Experience unparalleled connectivity with customers to optimize the performance of voice calling
Multiple Connectivity Functionalities For a Better call service
With a clear, high-quality voice calling to convert your business & sales more productive
One-to-one Call
Make private one-to-one voice calls to any device like carrier network or GSM networks from the application to connect instantly with customers & consumers.
Music on Hold
Engage customers on calls with music or any customizable audio when one party is on execution and the other has the call “on hold” (music) situation that is heard by the other end.
SIP Trunking
Connect one, two, or multiple connections to your PBX or your smartphone application via the internet to make calls virtually to any carrier networks.
Call Conference
Experience easy sharing of files to N number of users within a group or individual through drag-and-drop option. Share any number of file formats that includes documents, multimedia (audio/video), images and graphic files.
Voice Note
Send voice notes to customers based on the inquiry to reduce customer’s time consumption on call. Reduce the cost spent on messages for announcing deals and other information.
Transcription
Convert any audio or video call audio track into a piece of written stored as plain text during the conversation with clients or customers. Convert any audio track such as prerecorded audio
Text to Speech
With the help of SSML, speak plain text with the help of SSML voice and choose any accent from a list of 28 based on the type of industry to pass information effectively & quickly.
Customize Call Control System To Drive Results & Calling Experience
Track, manage the on-going calls within the dashboard To Connect With Users across devices
Call Transfer
Customize the call transfer based on needs using contact center with functionalities like warm/assisted or cold call transfer for better call service effectiveness.
Call Queueing
Place calls on hold to transfer or divert it to the desired party or distribute it according to the users’ inquiry to reduce time consumption & enhance call support experience.
Call Management
Track, manage and organize the daily call operations through enriched analytics to improve decision-making based on the performance of your team
Call Recording
Record, store and retrieve any number of voice calls to use it for further details. The audio recordings are stored in an encrypted cloud infrastructure.
Cross-platform Support
Our SIP and VoIP API solution supports major platforms such as Android, iOS and Web applications to make voice calls and connect with users instantly.
Callback Service
With the help of MirrorFly’s cloud IVR system, allow your customers or users to choose options based on their inquiry to avoid call hold time and efficiency.
MirrorFly’s SIP voice call solution ensures to secure both the endpoints of your SIP application to protect from unauthorized access and allows only trusted SIP traffic to the application.
Digest Authentication
An extra layer of security to SIP application that enables you to authenticate only allowed access with help of a credential list of username and password to access the SIP domain..
TLS
The purpose of Transparent Layer Security is to secure SIP connection to prevent the date from being passed to other signals (man-in-the-middle attacks) instead of endpoints and MirrorFly server.
Encrypted Trunks
MirrorFly’s SIP trunking solution ensures to secure the trunks with the help of Secure Real-time Transport Protocol (SRTP) and (TLS) Transport Layer Security. It also encrypts the VoIP services, message authentications.
RFC
Our flexible screen sharing adjusts to any of the screen sizes, devices and platforms regardless of the number of users in the video conference. Delivers the highest quality of video calls on other devices by configuring the network quality.
Separated Trunks
To ensure a secure SIP call service, each trunk is configured under a unique SIP domain for easy traffic segmentation and seamless management of the trunk.
The Working Principle Of MirrorFly’s SIP Infrastructure
An Enterprise designed application protocol for Easy Deployment of SIP Trunk
Connect & Control VoIP/SIP Calls Across Any Type of Industries
Make cloud-optimized communications across platforms to scale business call services
Call Center System
Telephone Providers
Banking & Insurance
On-demand Services
Field Service
Call Center System
Call Center System
Enhance your call center service into a virtual call center by optimizing SIP/VoIP integrated application to improve support experience and call efficiency. Manage entire call services within a single dashboard and replace traditional wired systems with SIP applications.
Replace the wired telephone system with modern SIP trunkings to expand your call services and reduce an ample amount of cost spent on wired communications. Experience unlimited voice calling services across the geographical areas with the help of our global trunks.
Enhance your traditional-centric call services into customer-centric with help of modern SIP/VoIP services on your existing platforms. Offer a secure and reliable customer experience to your banking customers through instant collaboration and connecting remote customers.
Offer real-time and instant information to your customers over any device. Create a peer-to-peer calling from app to app to connect with your customers instead of connecting over carrier networks. Reduce the time spent on connecting with customers via a wired system and investment.
Reduce the support of on-site and repeated call-outs due to long-distance services. Integrate SIP application on your existing platform to leverage real-time communication to your customers to reduce manpower cost, increase operational efficiency.
