What is a Voice Chat API?

A voice API is a technology that allows software developers to integrate voice calling capabilities into any app or service. By doing so, users can make and receive phone calls via the Internet.

Powerful Voice API Features
That Make Communication More Easier

A voice API is a tool built for software developers to make and receive phone calls using simple Application Programming Interface (API). The voice APIs act as a bridge to connect the internet-based application to the Public Switched Telephone Network (PSTN).

How Voice API enables Real Time Communication?

  • Integrating voice SDK into any existing software or app can elevate customer interactions by providing them with multiple calling options to connect with agents.

  • You can also add chatbots to your apps to improve on-call efficiency, engage human agents to resolve complex issues, or simply add a click-to-call feature for customers to connect with your business.

  • Therefore, with voice chat SDKs, you can take your customer support process to the next level.

How Does MirrorFly Custom Audio API Work?

MirrorFly's customizable APIs and SDKs are turning out to be a great fit for building communication apps with 1000+ call and chat features that users expect. Plus, benefit from lifetime ownership of our source codes, 100% customization capability, and flexibility to deploy apps anywhere you prefer with our self-hosted voice solution.

Explore our Features

Our Audio API Tailored For Any Use Case

Contact Center Services

Deliver a superior customer service experience with our customizable omnichannel contact center features.

UCaaS Platform

Add programmable voice calling, audio conferencing, & other collaboration features into your apps in a hassle-free way.

Cloud -based IVR

Map & manage calls from users to the designated department. Deliver user-great messages with pre-recorded voice

Call Tracking Solutions

Monitor & track the inbound calls from different communication channels to get insights on customer engagement.

Artificial Intelligence

Generate automated responses & connect users with your business using our programmable voice software.

Voice Notifications

Send personalized voice notifications to users to keep them notified about any updates or to remind them on appointments.

Telehealth Services

Enable patients to connect with doctors over crystal-clear voice calls to discuss medical records or treatment.

E-commerce Delivery

Allow users to inquire about products via voice calls. Keep them informed about order status & Shipment too

Omnichannel Routing

Provide personalized support experiences to customers via voicemail, IVRs, voice messaging, & voice calls.

Frequently Asked Questions

1. How scalable is MirrorFly?

MirrorFly’s voice API is highly scalable to handle any growing user base or business demands without compromising on the latency or security parameters. (1 Billion Conversation)

2. Does MirrorFly have 24/7 365 support?

Yes, our dedicated customer support team is always prompt and ready to assist its customers at any time of the day with their queries and technical issues. Just like these, MirrorFly’s self-hosted solution gives you the flexibility to hire developers to carry out the integration process.

3. Is it difficult to migrate to MirrorFly?

No, migrating from any third-party voice SDK provider to MirrorFly is a quick and painless process, as you would get complete guidance from our support team. Additionally, you can plug and play our call and chat features in less than 10 mins.

4. How to get started?

Getting started with MirrorFly's programmable voice chat is very simple. You can reach out to our sales team or schedule a demo to discuss your needs with our development team. They will guide you on whether a SaaS or self-hosted plan is right for you. Once you are through with this process, you can start integrating our communication SDKs into your chat apps.

Integrate Our Voice SDK In Just 10 Mins!

Add voice features to your apps - in 10 minutes - with just a few lines of code.

  • Unlimited Voice Call
  • Topic-based Chat
  • Plug & Play UI Kit
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