CONTUS MirrorFly’s All-New Recent Upgrade: GDPR, HIPAA Compliance and Chat Moderation

Supercharging developer-friendly in-app experiences has always been our forte at CONTUS MirrorFly and it’s no different this time around.

In view of catering to the growing data security apprehensions, compliance and chat moderation demands and to enable next-level in-app chat, voice and video calling experiences for developers across the globe, MirrorFly has consciously stepped up its scope of offerings with GDPR, HIPAA compliances & in-app chat moderation on all fronts, be it Android, web or iOS. 

CONTUS MirrorFly’s GDPR readiness:

Fundamentally, GDPR is a EU data privacy and protection law put forth to streamline the collection and processing of personal user data vastly across EU, US and UK regions.

To ease their data privacy concerns and to realign the way organizations handle personal data and its regulations, we’ve restructured our in-app communication platform to be in tandem with their standard norms.

This recently enabled compliance prioritizes and safeguard user’s personal data via following rigid guidelines 

• Personal data encryption
• Permission popups for consent-based data collection
• Updated terms and conditions, privacy policies
• Delete access to remove personal data from all places
• Contact forms for collecting concerns
• No more of saved contact name display 
• Name, email, phone number fields now deemed as optional
• Denied contact sync permission and access

What this means is that going forward, developers can well harness the power of in-app chat APIs & SDKs to efficiently and flexibly gratify user’s demands and meet any requirements of GDPR conveniently.

What CONTUS MirrorFly’s HIPAA compliance mean?

Healthcare is another vital segment that deals with the crucial patient data being transferred electronically all day round and protecting this data is of paramount importance today.

Well, much to the aid of healthcare regulatory requirements and pressing data protection constraints, MirrorFly is now HIPAA compliant to prioritize and safeguard PHI(Personal Health Information) of patients across all global medical organizations .

To achieve compliance in this regard, we have sticked onto the following compliance checklist:

• Implementing strong password policies
• PHI access control and enablement only for authorized users
• Local data encryption 
• No-display push notifications for messages, calls
• Disabled email chat option for additional security
• Encrypted media files before storage and decrypted while in use

By enforcing these robust compliant norms, developers building healthcare communication solutions can enable HIPAA compliant in-app experiences via APIs and SDKs that protect patient’s personal data at all costs. 

MirrorFly’s in-app chat moderation: What to expect?

Regardless of the niche of operation, creating safe and user-friendly conversational experiences within apps is on high-demand lately.

Understanding this need to regulate and filter UGC (User Generated Content) across apps, CONTUS MirrorFly has embarked on an in-app chat moderation journey that fosters content screening at scale.

With the said enhancement in place, console admins(moderators) can block, unblock users, report users, messages based on recent conversations to help create and maintain a healthy and on-topic conversational space for all app users.

Employing these techniques to the tee with the help of our pre-built chat APIs and SDKs will empower development teams to create moderated one-on-one and group messaging incidents in a productive and reliable fashion.  

What does HIPAA, GDPR compliances and in-app chat moderation mean for developers?

In an increasingly data-driven world, safeguarding personal data (be it user data or specifically patient data) and enabling an on-topic interactive environment is the prime focus of new-age apps.

And through these diverse launches, MirrorFly expects to alleviate the developer’s hassles and time constraints to aid regulatory and moderation-bound in-app conversations on the move within platforms and tech stacks like Java, Swift, Kotlin, React JS etc. faster and much better.

Also Read: Angular Vs React: Which One is Best for your App?

In essence, this recent rollout of HIPAA, GDPR compliance and in-app chat moderation features empowers in-app developers to take advantage of our chat APIs and SDKs to enable a highly-compliant and moderated communication experience conveniently across all apps.