Customer Persona

Being the largest independent community platform for frontline and healthcare professionals, our client app was launched as an interactive space for practitioners to be informed with the latest medical news, clinical updates, etc. With over 4 decades in the industry, the doctor app fosters great connectivity among medical professionals for keeping them informed on the medical practices around the globe that keeps advancing every day.

The Challenge

The community platform was primarily in search of integrating effective communication capabilities within their dedicated applications online. They wanted to organize peer discussions, provide specialists updates, CPD-accredited clinical guidance, etc within their domain. In pursuit of secure and fruitful in-app interactions within the doctor community, our client was encouraged to introduce Video, Voice and Chat features to ensure a smooth and comprehensive workflow across web, Android & iOS apps.

“Uniting healthcare professionals in a connected community that would benefit 1000s of patients across Australia, demanded a secure and medical-compliant conversational setup”
The Solution

MirrorFly strengthened the doctor-based app with the integration of chat, video and voice calling capabilities to stay connected regardless of where they are located. This proved to be highly beneficial in managing events and receiving updates related to medical data. To make it further more interactive, options for organized group channels that eased clinician-practitioner conversations within the app. Media file exchanges, private / group calls added great value to the app to keep doctors up-to-date on all the happenings in the medical industry.

The Results

MirrorFly integration has successfully connected medical professionals across Australia on a robust avenue. This has resulted in dynamic collaborations and real-time engagement within doctor communities that are highly useful for treatment and patient care. It also helped the healthcare community firm to quickly scale up with 5K users with a multi-platform support system. Our Video, Voice & Chat SDKs being HIPPA & GDPR compliant, has ensured all the conversations and patient data are fully secure and not prone to breach.

  • 5K
    Users scaled up
  • Multi-platform
  • Australia
    Doctors getting connected

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Client Testimonials

“We are happy in working with CONTUS TECH Team for over 3 years. I could say that the success of this service (TrueDigital Communication) is the result of our hard work between our TrueID and the CONTUS TECH Team.”

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Rattamont Teekavanich

“We are making very good progress on the media side of things and the entire thing was built the team at CONTUS TECH in collaboration with the team at MYn..wherever we have reached now would not have been possible without the team.”

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“I’m thrilled to express how MirrorFly has helped Weilla to convert massive users into customers. With their extensive feature set, smooth integration and commitment to our success, they’ve truly made it a fruitful partnership.”

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Nicolas Bouris
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