Top 10 Best Internal Communication Software & Tools [2025]

Mohamedasar Published On May 23rd, 2025 Share it on

A single important message, if missed, can lead to huge loss in an organization. If you already run a team, you pretty much know how important communication among your members is. Walking across departments, or offices may not always be possible and convenient to get things done. You’ll need the right tools and technologies to connect everyone and keep them on the same page, from wherever they are.  

In this article, I’ve reviewed 10 best internal communication software that can help teams interact effectively and collaborate easily.

Key Takeaways

• An internal communication software contains more than simple chat features. They offer HQ video conferencing, rich file sharing and breakout rooms that enrich team collaboration in multiple ways. 
• Recently, Internal communication software are starting to lean towards AI-capabilities like composing text suggestions before the user completes typing a message and sentiment analysis to understand customer’s tone and intent.
• Most companies go with building their own platforms with pre-built communication solutions rather than ready-made apps that offer limited customization and features.

What Is Internal Communication Software?

Internal communication software is a platform used by organizations to communicate and collaborate within teams. It consists of communication channels including real-time messaging, audio calling, video calling, conferencing, email and file sharing. 

These software can make a huge impact on how your teams operate. Want to know how? Let’s quickly discuss why you need this for your team.

Why Are Internal Communication Software Important?

You’ll need Internal Communication Software for your team, for a number of reasons. Let’s take a quick look at them one by one:

1. Internal communication software, especially custom-built platforms can increase the communication and rapport between your team members.
2. As everyone stays connected and engaged as a team, it helps you build a stronger company culture.
3. These tools make it easy for your teams to work from anywhere. You can operate remote or hybrid and still stay connected, no matter where your team works from.
4. Employees can keep their personal and professional communication separate. They may use public channels like Whatsapp/ Facebook for personal communication and stick on to the internal communication software authenticated by your organization for professional chats and calls.
5. Every message and call will be confidential. Unlike common communication platforms that are prone to hacking and malware attacks, having an encrypted communication platform can protect your company’s confidential information securely.

Overall, it is a wise option to have a dedicated internal communication tool for your company, for effective engagement between your team members while keeping your organization’s data strongly secure. 

Types Of Internal Communication Software

To make it easy for you to understand the communication software by priority, we’ve segregated this section into 3 parts – High priority, medium priority and low priority. So that it becomes easier for you to plan purchasing the software with the know-how of what’s essential and what not much.

🟢High-priority Software

Type	Purpose
Instant Messaging and Chat Tools	Your team can send & receive direct messages to each other in real-time.
Voice and Video Conferencing Platforms	Teams can meet face-to-face online for team discussions and brainstorming.
Project and Task Management Tools	Keep track of tasks and see who’s responsible for what.
Collaboration Tools	Team members can collaborate on tasks and projects seamlessly.
Email	For sending formal or detailed messages, announcements, and follow-ups.
File Sharing and Document Management	Store files, share them and collaborate with team members.
Push Notification Tools	Send urgent messages directly to employees’ phones for immediate attention.
Screen Sharing	Present your screen to collaborate, demo, or explain ideas live.z
Activity Feeds	Keep everyone updated with real-time company or team activity.
Voice Broadcasting	Send pre-recorded voice messages to a group or the entire company.
AI Agents	Automate internal FAQs, assist with HR/IT queries, and boost productivity.

🟡Medium-priority Software

Type	Purpose
Company Intranet and Employee Portals	Acts as a central hub to access company news, policies and tools in one place.
Knowledge Management Tools	Organize and store your company’s information for onboarding, training and knowledge sharing.
Employee Engagement and Feedback Tools	Collect feedback from employees/ managers and measure employee satisfaction/ performance.
Internal Newsletter Tools	Send updates and news through engaging, team-oriented newsletters.
Internal Communication Analytics Tools	Track how well your internal messages are resonating with your team.
Employee Experience Platforms	Give your team one central hub for all their work tools.
Virtual Whiteboards	For brainstorming and visual collaboration in meetings.
Internal Podcasts	Share leadership messages, updates, and culture-building content.
CRM Tools	Keep seamless internal and external communication between teams and clients.
Mobile Intranet Apps	Provide remote teams with easy access to company info on their phones.
Multilingual Tools	Global enterprises can translate internal interaction into any language.

⚫Low-priority Software

Type	Purpose
Employee Recognition Tools	Celebrate team wins and recognize individual achievements.
Employee Advocacy Tools	Allow employees to share company content on social media.
Content Approval Workflow Tools	For reviewing and approving internal communication content.
Internal Job Boards	Help your team find and apply for internal job opportunities.
Branded Tools	Give your company’s internal chat app a touch of your brand’s tone and style.

05 Best Internal Communication Software & Tools

The Top 05 best internal communication tools & software are 1.MirrorFly 2.Apphitect 3.Jostle 4.Simpplr and 5.Workvivo .

We’ve discussed the basics. It’s time to quickly review the best internal communication tools in the market out there. 

1. MirrorFly

100% Customizable CPaaS Solution for Internal Communication

Startups to Fortune 500 companies choose MirrorFly as their favorite internal communication software as it helps them build their own team chat apps. The solution is not directly an app, rather a customizable solution that comes with 1000+ video, voice and instant messaging features for Android, iOS and mobile. 

The key highlight of MirrorFly is – it offers full data sovereignty. You get 100% control of your user data, and MirrorFly and third-party you’ll integrate along will not have access to it. 

The security and privacy for your platform will be exactly how you decide it to be. Since MirrorFly supports custom security configurations, you can add as many layers as you need while complying with region-specific regulations.

Don’t worry about the branding. MirrorFly is a white-label solution. The team chat app you’ll build with its internal communication APIs and SDKs will have your logo, colors and brand elements. You need not mention MirrorFly anywhere on your app, securing your brand’s touch as it is.  

This includes the option to self-host your app if you need the platform running on your own servers or hardware. On the other hand, MirrorFly also offers a multi-tenant cloud, which if chosen will offer you perks like complete infra management and security monitoring. 

If building your own app feels overwhelming, you can hire MirrorFly’s team of experts anytime. They’ll discuss with you on your requirements at every stage, and start building your platform based on a perfectly structured agile approach.

Unique Internal Communication Features of MirrorFly

• Unlimited Chat & Call
• Video Conferencing
• Voice Broadcasting
• Screensharing
• Chatbot Integration / ChatGPT Support
• Threaded Conversations
• Activity Feeds
• Read Receipts and Delivery Status
• Profanity Filter
• Integration with Other Services
• Real-time Chat Translation
• Live streaming

Who Needs MirrorFly? 

Companies under healthcare, enterprises, telecommunication, and fintech that need a 100% customizable, fully white-labeled in-app communication solution can choose MirrorFly without any doubt. Also, if you need to enrich your app with 1000+ features including video, voice, AI chatbots, threaded conversations for teams, and custom end-to-end encryption or need the freedom to host on any server. 

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2. Apphitect

Self-hosted Solution for Enterprise-grade Teams

Apphitect is a self-hosted solution for building custom internal communication software with an extensive range of features. 

The solution supports SIP/ VoIP making every chat and call made across your team chat app as perfect and fast it must be.

This white-label solution is particularly suitable for enterprises that prefer to host their organizational chat platform on-premises with their own security and infrastructure teams.

The internal communication solution is so flexible to customize any feature it offers, along  with the freedom to tailor the workflow as your business demands it.

Unique Internal Communication Features of Apphitect

Who Needs Apphitect? 

Large enterprises and industries like finance, healthcare, government that look for on-premise deployment of real-time messaging, unlimited file transfer, WebRTC calls, and presence indicators, with full control over data sovereignty, security and compliance.

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3. Jostle

A modern intranet that brings people, content, and culture together

Jostle is a modern intranet solution that comes with an user-friendly interface and a wide range of employee engagement features. Although it has limited intranet integrations, Jostle still is a considerably good option for small to medium-sized businesses.

Unique Internal Communication Features of Jostle

• Centralized company news and announcements
• Social-style tool for internal communication
• Simple navigation with minimal onboarding required

Who Needs Jostle?

Small to mid-sized businesses that want a zero-hassle internal communication hub that can also act as a social space for employees.

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4. Simpplr

An AI-powered intranet that personalizes communication at scale

Simplr is an intranet platform that comes with AI-driven recommendations that can personalize every content delivery that your team deals with. It also offers modern analytics dashboards to track your team’s engagement and performance.

Unique Internal Communication Features

• AI-based content suggestions
• Built-in recognition programs and employee feedback tools
• Social media-style experience for internal engagement

Who Needs Simplr?

A strong choice for enterprises looking to centralize communication and culture-building while tapping into feedback and analytics.

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5. Workvivo

Make work feel more human with a social-first communication platform

This employee engagement tool works similar to social media platforms. It has a feedback feature where management can collect and analyze feedback from their teams and streamline their operations accordingly.

The entire experience closely relates to using a social media platform rather than a regular team communication app.

Unique Internal Communication Features

• Social feed, live broadcasting, and peer-to-peer recognition
• Microsites for team or topic-specific content
• Broad translation support for global teams

Who Needs Workvivo?

Organizations that focus on cultural alignment and emotional connection. It is particularly useful for globally distributed or frontline teams.

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How To Choose The Best Internal Communication Software For Your Business?

You’ve got a list of internal communication software for businesses to choose from. Still confused which one’s the best?

Here is a quick checklist that will help you rule out the best fit for your business. 

1. Understand the purpose: Are you solving the communication gap for your team?
2. Identify who needs this software: Who will use it? Your teams, managers, frontline staff, or everyone?
3. Define the goals: Want to build better rapport across your team? Need access to project-wise or organizational info instantly?
4. Support for Integrations: Will the software you choose work with your existing project management tools and extensions?
5. Must-have features: Does it have all the core communication features like instant messaging, video conferencing and screen sharing?
6. User experience: Is it easy to use? Or does it complicate the existing process?
7. Match your Workflow: Can the software be customized to match your existing workflow?
8. Ease of Adoption: Is the software easy to adopt for your team without lots of training?
9. Budget friendly: Does the tool fit your budget?
10. Read Reviews: Checked what experts and customers are saying about the software?

When you are done with this checklist, we are sure you would have made a solid decision on which is the best app for internal communication for your team.

Editor’s Recommendation

Honestly, there are a bunch of amazing tools available across the internet. However, there is one gap – they focus on one or more primary features, and might not have all the features in one place, customized for your business.

This is why we’d like to recommend going with custom solutions like MirrorFly and Apphitect so you can build your internal communication platform, perfectly curated for your organization.

Alongside built-in encryption, you can choose how you need to protect your users and their data with custom security. Similarly, you can choose between hosting on your own servers, public/ private cloud or any hardware as per your budget, team availability and convenience.

There’s white-labeling, SIP/ VoIP support and 1000s of features that are not available with the ready-made software.

So, take your time, think and decide the one that best fits your requirements. If you have any queries, please feel free to write your comments or contact our experts to get any sort of help with building your internal communication software.

FAQ

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