{"id":42302,"date":"2026-01-09T16:53:39","date_gmt":"2026-01-09T11:23:39","guid":{"rendered":"https:\/\/www.mirrorfly.com\/blog\/?p=42302"},"modified":"2026-04-10T11:11:44","modified_gmt":"2026-04-10T05:41:44","slug":"what-is-instant-messaging","status":"publish","type":"post","link":"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/","title":{"rendered":"What Is Instant Messaging? How It Works (2026 Beginner\u2019s Guide)"},"content":{"rendered":"\n<p>We use <a href=\"https:\/\/www.mirrorfly.com\/enterprise-instant-messaging-software.php\">instant messaging software<\/a> almost every day. But do we know how it started? What technology does it use?<\/p>\n\n\n\n<p>Are there features we use without realizing it? Which feature in our chat app can we not live without?<\/p>\n\n\n\n<p>In this post, I\u2019ll answer these questions in simple terms and share useful insights to help you better understand instant messaging.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Instant_Messaging_Everything_You_Need_to_Know\"><\/span><strong>Instant Messaging: Everything You Need to Know<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In this article, we have covered all the topics related to instant messaging. You\u2019ll get to know the purpose, how it&#8217;s executed, and its capabilities. Here\u2019s a summary:<\/p>\n\n\n\n<ul class=\"wp-block-list list-highlight\">\n<li><strong>What is instant messaging (IM)?<\/strong><\/li>\n\n\n\n<li><strong>How does instant messaging work?<\/strong><\/li>\n\n\n\n<li><strong>Why should businesses and individuals use IM?<\/strong><\/li>\n\n\n\n<li><strong>What is new in instant messaging today?<\/strong><\/li>\n\n\n\n<li><strong>What is new in instant messaging today?<\/strong><\/li>\n\n\n\n<li><strong>How secure is Instant Messaging?<\/strong><\/li>\n\n\n\n<li><strong>What are self-hosted messenger apps?<\/strong><\/li>\n\n\n\n<li><strong>Why use an SDK for instant messaging software?<\/strong><\/li>\n<\/ul>\n\n\n\n<p><strong>Now let\u2019s take<\/strong> a detailed look at your questions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_What_is_instant_messaging_IM\"><\/span><strong>1. What is instant messaging (IM)?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Instant Messaging (IM) is a real-time online communication method that enables users to exchange messages with each other in real time over the internet.<\/p>\n\n\n\n<p>Email communication is asynchronous. Unlike them, instant messaging software is designed for synchronous, <a href=\"https:\/\/www.mirrorfly.com\/blog\/real-time-communication\/\">real-time communication<\/a> where the conversations happen immediately and continuously.<\/p>\n\n\n\n<p>They also differ from traditional SMS or text messaging by supporting more than plain text. Users can share multimedia, voice notes, <a href=\"https:\/\/www.mirrorfly.com\/video-call-solution.php\">video calls<\/a>, and also enable read receipts, online presence indicators, and typing indicators.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_How_does_instant_messaging_work\"><\/span><strong>2. How does instant messaging work?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Instant messaging works on a client-server model. In a mobile or web app, when a user sends out a message, real-time communication protocols like <a href=\"https:\/\/www.mirrorfly.com\/blog\/webrtc-vs-websockets\/\">WebSockets<\/a> or MQTT transmit the message to a central messaging server.<\/p>\n\n\n\n<p>The server authenticates the user, processes the message, stores it if required, and then routes it to the intended recipient. If the recipient is online, the message is delivered to their chat app instantly. If the recipient is offline, the message stays in the queue and is then delivered using <a href=\"https:\/\/www.mirrorfly.com\/blog\/push-notifications-service\/\">push notification service<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Why_should_businesses_and_individuals_use_IM\"><\/span><strong>3. Why should businesses and individuals use IM?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In most business or personal settings, IM is preferred as a primary mode of communication since there is no delay. It has an extensive range of <a href=\"https:\/\/www.mirrorfly.com\/blog\/instant-messaging-features-for-enterprise-apps\/\">instant messaging features<\/a>, allowing users to communicate instantly, and engage in real time when compared to email or phone calls.<\/p>\n\n\n\n<p>Especially across business communication, IM helps faster coordination across teams, locations, and time zones, eventually reducing internal email volume.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_What_is_new_in_instant_messaging_today\"><\/span><strong>4. What is new in instant messaging today?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Modern instant messaging is moving towards automation and intelligent communication through AI. Several chat apps now adopt <a href=\"https:\/\/www.mirrorfly.com\/conversational-ai\/chatbot\/\">AI chatbots<\/a>, <a href=\"https:\/\/www.mirrorfly.com\/conversational-ai\/voice-agent\/\">voice agents<\/a>, automated responses, and message summarization. This is transforming the way we communicate on chat platforms.&nbsp;<\/p>\n\n\n\n<p>Many apps also support integrating with business tools like CRM, help desks, calendars, and analytics systems. This unifies multiple communication channels into one omnichannel platform rather than keeping chat as the only stand-alone feature.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_What_are_the_most_popular_instant_messaging_platforms\"><\/span><strong>5. What are the most popular instant messaging platforms?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>MirrorFly IM, and Apphitect are the <a href=\"https:\/\/www.mirrorfly.com\/blog\/best-instant-messaging-platforms\/\">most popular instant messaging platforms<\/a>. They help businesses build their <a href=\"https:\/\/www.mirrorfly.com\/blog\/multi-platform-chat-app-development\/\">own custom chat apps<\/a> in 24-48 hrs with pre-built SDKs and APIs.<\/p>\n\n\n\n<p>These platforms offer 15+ instant messaging software solutions that help companies <a href=\"https:\/\/www.mirrorfly.com\/blog\/internal-communication-software\/\">build AI-powered communication apps<\/a> for web, and mobile with full customization, white-labeling, data control, and self-hosting options.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_How_secure_is_Instant_Messaging\"><\/span><strong>6. How secure is Instant Messaging?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The security of any instant messaging app depends on its architecture and the encryption model built around it. Most IM platforms have end-to-end encryption that keeps the conversation between the sender and intended recipient without allowing any third-party access. It also ensures not even the service provider has access to the message data.<\/p>\n\n\n\n<p>Above this, providers like MirrorFly IM allow businesses to customize their enterprise messaging platforms with additional security layers as per business demands, without any restrictions. They also support region-specific compliances to meet the regulatory requirements of each business beyond the basic GDPR, or HIPAA compatibility.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_How_has_instant_messaging_changed_over_time\"><\/span><strong>7. How has instant messaging changed over time?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Instant messaging initially started only with basic text messaging on desktop computers. As years rolled, it widened its capabilities to run on mobile platforms with features like multimedia sharing, cloud backups, end-to-end encryption, and now AI-powered features.<\/p>\n\n\n\n<p>The technology, which was once considered a sophistication, is now being primarily used for real-time communication in enterprises, healthcare, and the banking sector.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_What_are_the_benefits_of_using_IM_for_business_communication\"><\/span><strong>8. What are the benefits of using IM for business communication?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In a business setting, IM platforms are primarily used for instant communication. Team members can connect with each other by just hitting the send message button on their <a href=\"https:\/\/www.mirrorfly.com\/blog\/best-employee-communication-software\/\">office messaging software<\/a>, without having to wait for email replies. They can connect over group discussions, share files with each other, and also work remotely without missing out on the loop.<\/p>\n\n\n\n<p>These corporate instant messaging platforms can also help teams stay aligned and reduce the volume of emails sent and received. Plus, the platforms can connect with tools like CRMs and calendars that the teams use on a day-to-day basis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_What_does_the_future_hold_for_Instant_Messaging\"><\/span><strong>9. What does the future hold for Instant Messaging?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The future of IM platforms is highly dependent on AI and automation. Most <a href=\"https:\/\/www.mirrorfly.com\/blog\/best-secure-messaging-app\/\">secure instant messaging software<\/a> have already started introducing AI chatbots and voice-based assistants to handle customer support, internal queries, and also assistance with decision-making around a product or service.<\/p>\n\n\n\n<p>Besides, IM platforms will also lean towards multilingual communication, stronger privacy controls, and integration with enterprise systems.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"10_What_are_self-hosted_messenger_apps\"><\/span><strong>10. What are self-hosted messenger apps?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Self-hosted messenger apps allow companies to deploy and manage the messaging systems on their own servers or private cloud infrastructure. This type of deployment provides businesses full control over their data, security, and customization.<\/p>\n\n\n\n<p>MirrorFly IM and Apphitect are the most <a href=\"https:\/\/www.contus.com\/blog\/best-instant-messaging-solutions\/\" class=\"broken_link\">popular self-hosted business instant messaging solutions<\/a> that support businesses in building their own chat apps and let them host the platforms on any server they prefer, without any limitations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"11_How_can_you_create_a_white-label_chat_app\"><\/span><strong>11. How can you create a white-label chat app?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>With MirrorFly IM, businesses can build their own user interface, add their company logos, colors, and brand elements, integrate authentication, and configure chat features according to their brand&#8217;s demands. They can also deploy and manage the app on their servers, without any restrictions. This approach is commonly used by SaaS platforms, marketplaces, and healthcare apps to deliver a fully branded in-app communication experience to their users without building the entire messaging system from scratch.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"12_Why_use_an_SDK_for_instant_messaging_software\"><\/span><strong>12. Why use an SDK for instant messaging software?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>When using an <a href=\"https:\/\/www.mirrorfly.com\/docs\/\">instant messaging SDK<\/a>, it gives developers a pre-built solution to add real-time chat features to any app without writing code from scratch. This saves a lot of time and reduces errors during app development and testing. On the other hand, SDKs are ideal business instant messaging software that can manage complex issues like poor network conditions, offline messaging, and messaging syncing across multiple devices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"13_How_do_you_build_an_instant_messaging_app\"><\/span><strong>13. How do you build an instant messaging app?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The easiest way to create an instant messaging app is by using MirrorFly chat SDK. Instead of creating everything from scratch, developers use the MirrorFly SDK to <a href=\"https:\/\/www.mirrorfly.com\/blog\/instant-messaging-features-for-enterprise-apps\/\">add real-time instant messaging features to any Android, iOS, or web app<\/a>.<\/p>\n\n\n\n<p>The process starts by setting up a project in the IDE, installing the SDK libraries, authenticating the SDK in the server using the license key, initializing the SDK, and then connecting it to the server. Once done, you can register multiple users and test if the communication is successful. After testing, you can deploy your enterprise instant messenger on your on-premise or cloud server.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"14_What_is_the_best_instant_messaging_platform\"><\/span><strong><strong>14. What is the best instant messaging platform?<\/strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>MirrorFly IM and Apphitect are the best instant messaging platforms for Android, iOS, and web. They offer full customization, complete data control, white-labeling, and full source code access. These platforms support self-hosting, which in turn gives business owners full control over the data, security, and infrastructure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"15_What_role_does_AI_play_in_Instant_Messaging\"><\/span><strong>15. What role does AI play in Instant Messaging?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>AI improves instant messaging by adding smart features like <a href=\"https:\/\/www.mirrorfly.com\/conversational-ai\/chatbot\/\">chatbots<\/a>, <a href=\"https:\/\/www.mirrorfly.com\/conversational-ai\/voice-agent\/\">AI voice agents<\/a>, automated replies, AI message moderation, along with user intent detection and sentiment analysis. It can also translate messages in real time and summarize user conversations on the go. All things combined, these capabilities turn any <a href=\"https:\/\/www.mirrorfly.com\/blog\/internal-communication-software\/\">internal messaging software<\/a> from a simple chat tool into a modern and equipped communication system that supports real-time engagement with automation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"16_How_has_the_use_of_IM_evolved_across_industries\"><\/span><strong>16. How has the use of IM evolved across industries?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>IM is no longer limited to casual conversations. It is now used in several business applications and use cases for customer support, sales, healthcare consultations, education, logistics, and enterprise collaboration. Across many industries IM platforms are becoming the primary mode of communication for instant and real-time interactions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"17_What_application_works_best_for_office_Instant_Messaging\"><\/span><strong>17. What application works best for office Instant Messaging?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>For organizations that need more control and prefer unlimited customization, MirrorFly IM and Apphitect are ideal instant messaging software for business operations, used for building powerful enterprise chat apps. They provide enterprise-grade instant messaging with full ownership of data, on-premise or cloud deployment, and customizable security features. They also come with <a href=\"https:\/\/www.mirrorfly.com\/conversational-ai\/features\/\">AI-powered solutions<\/a> that let businesses build hundreds of custom agents built for their workflow.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"18_How_do_language_barriers_impact_global_IM_communication\"><\/span><strong>18. How do language barriers impact global IM communication?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Language differences can make communication slower and lead to many confusions among global teams. Modern internal chat software in office settings reduces these issues by implementing AI-based translation features, emojis, voice messages, and simple message formats. This is a great help for people who speak different languages in work environment, remotely.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"19_What_is_required_to_build_a_messaging_app\"><\/span><strong>19. What is required to build a messaging app?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>To build a messaging app, you\u2019ll need a real-time messaging engine, a storage system, real-time messaging protocols like WebSockets, scalable backend with user authentication setup, encryption protocols like AES, push notification services (FCM\/ APNS) and monitoring tools.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"20_How_can_you_create_an_instant_messenger_program_in_Java\"><\/span><strong>20. How can you create an instant messenger program in Java?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>You can create an instant messaging app in Java by using <a href=\"https:\/\/www.mirrorfly.com\/javascript-chat-sdk.php\">MirrorFly\u2019s Java Chat SDK<\/a>. In this process, you\u2019ll need to set up a new Android project in the Android Studio. Next, install the dependencies and configure the required permissions. Authenticate the SDK in the server using the license key and connect it to the server. Register users and start conversations in real-time. You can then customize the chat interface and test the app with multiple users before deploying it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"21_What_SDKs_or_APIs_are_suitable_for_instant_messaging_on_Android_iOS_and_Web\"><\/span><strong>21. What SDKs or APIs are suitable for instant messaging on Android, iOS, and Web?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>For building an instant messaging app that works across Android, iOS, and web apps, you can use, MirrorFly IM or Apphitect. These solutions provide over 15+ pre-built APIs and SDKs to build your own custom, white-label chat apps with over <a href=\"https:\/\/www.mirrorfly.com\/chat-features.php\">1000+ real-time communication features<\/a> and 500+ AI features. Both these enterprise instant messaging software give you full data control, allowing you to deploy and manage your apps on your servers, without any restrictions.<\/p>\n\n\n\n<div class=\"cta-wrapper-two\">\n<h5 class=\"cta-heading-two\">Ready To Build Your <span class=\"highlight\">\nWhite-Label Instant Messaging Platform?<\/span><\/h5>\n<p class=\"cta-content-two\">Deliver secure messaging experience with 1000+ interactive real-time chat features,video<\/p>\n<a href=\"https:\/\/www.mirrorfly.com\/request-demo.php\" class=\"self-host-cta-btn\">Request Demo<\/a>\n<ul class=\"cta-wrapper-list-two\">\n<li><img decoding=\"async\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mNkYAAAAAYAAjCB0C8AAAAASUVORK5CYII=\" data-src=\"https:\/\/www.mirrorfly.com\/blog\/wp-content\/themes\/mirrorfly\/assets\/images\/tick-icon.svg\">\n100% Customizable\n<\/li>\n<li><img decoding=\"async\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mNkYAAAAAYAAjCB0C8AAAAASUVORK5CYII=\" data-src=\"https:\/\/www.mirrorfly.com\/blog\/wp-content\/themes\/mirrorfly\/assets\/images\/tick-icon.svg\">\nHosting On Own Server<\/li>\n<li><img decoding=\"async\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mNkYAAAAAYAAjCB0C8AAAAASUVORK5CYII=\" data-src=\"https:\/\/www.mirrorfly.com\/blog\/wp-content\/themes\/mirrorfly\/assets\/images\/tick-icon.svg\">\nFull Source-code Ownership<\/li>\n<\/ul>\n<img decoding=\"async\" src=\"https:\/\/www.mirrorfly.com\/blog\/wp-content\/themes\/mirrorfly\/assets\/images\/saas-cta-bg.webp\" class=\"cta-image-thumbnail-two\">\n<\/div>\n\n\n\n<script type=\"application\/ld+json\">\n    [{\n        \"@context\": \"http:\/\/schema.org\",\n        \"@type\": \"Product\",\n        \"name\": \"MirrorFly\",\n        \"aggregateRating\": {\n            \"@type\": \"AggregateRating\",\n            \"ratingValue\": 9.8,\n            \"reviewCount\": 45,\n            \"bestRating\": 10,\n            \"worstRating\": 1\n        }\n    }]\n<\/script>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"1. What is instant messaging (IM)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Instant Messaging (IM) is a real-time online communication method that enables users to exchange messages with each other in real time over the internet. Email communication is asynchronous. Unlike them, instant messaging software is designed for synchronous, real-time communication where the conversations happen immediately and continuously. They also differ from traditional SMS or text messaging by supporting more than plain text. Users can share multimedia, voice notes, video calls, and also enable read receipts, online presence indicators, and typing indicators.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"2. How does instant messaging work?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Instant messaging works on a client-server model. In a mobile or web app, when a user sends out a message, real-time communication protocols like WebSockets or MQTT transmit the message to a central messaging server. The server authenticates the user, processes the message, stores it if required, and then routes it to the intended recipient. If the recipient is online, the message is delivered to their chat app instantly. If the recipient is offline, the message stays in the queue and is then delivered using push notification service.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"3. Why should businesses and individuals use IM?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In most business or personal settings, IM is preferred as a primary mode of communication since there is no delay. It has an extensive range of collaboration features, allowing users to communicate instantly, and engage in real time when compared to email or phone calls. Especially across business communication, IM helps faster coordination across teams, locations, and time zones, eventually reducing internal email volume.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"4. What is new in instant messaging today?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Modern instant messaging is moving towards automation and intelligent communication through AI. Several chat apps now adopt AI chatbots, voice agents, automated responses, and message summarization. This is transforming the way we communicate on chat platforms. Many apps also support integrating with business tools like CRM, help desks, calendars, and analytics systems. This unifies multiple communication channels into one omnichannel platform rather than keeping chat as the only stand-alone feature.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"5. What are the most popular instant messaging platforms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"MirrorFly IM, and Apphitect are the most popular instant messaging platforms. They help businesses build their own custom chat apps in 24-48 hrs with pre-built SDKs and APIs. These platforms offer 15+ instant messaging software solutions that help companies build AI-powered communication apps for web, and mobile with full customization, white-labeling, data control, and self-hosting options.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"6. How secure is Instant Messaging?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The security of any instant messaging app depends on its architecture and the encryption model built around it. Most IM platforms have end-to-end encryption that keeps the conversation between the sender and intended recipient without allowing any third-party access. It also ensures not even the service provider has access to the message data. Above this, providers like MirrorFly IM allow businesses to customize their enterprise messaging platforms with additional security layers as per business demands, without any restrictions. They also support region-specific compliances to meet the regulatory requirements of each business beyond the basic GDPR, or HIPAA compatibility.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"7. How has instant messaging changed over time?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Instant messaging initially started only with basic text messaging on desktop computers. As years rolled, it widened its capabilities to run on mobile platforms with features like multimedia sharing, cloud backups, end-to-end encryption, and now AI-powered features. The technology, which was once considered a sophistication, is now being primarily used for real-time communication in enterprises, healthcare, and the banking sector.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"8. What are the benefits of using IM for business communication?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In a business setting, IM platforms are primarily used for instant communication. Team members can connect with each other by just hitting the send message button on their office messaging software, without having to wait for email replies. They can connect over group discussions, share files with each other, and also work remotely without missing out on the loop. These corporate instant messaging platforms can also help teams stay aligned and reduce the volume of emails sent and received. Plus, the platforms can connect with tools like CRMs and calendars that the teams use on a day-to-day basis.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"9. What does the future hold for Instant Messaging?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The future of IM platforms is highly dependent on AI and automation. Most secure instant messaging software have already started introducing AI chatbots and voice-based assistants to handle customer support, internal queries, and also assistance with decision-making around a product or service. Besides, IM platforms will also lean towards multilingual communication, stronger privacy controls, and integration with enterprise systems.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"10. What are self-hosted messenger apps?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Self-hosted messenger apps allow companies to deploy and manage the messaging systems on their own servers or private cloud infrastructure. This type of deployment provides businesses full control over their data, security, and customization. MirrorFly IM and Apphitect are the most popular self-hosted business instant messaging solutions that support businesses in building their own chat apps and let them host the platforms on any server they prefer, without any limitations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"11. How can you create a white-label chat app?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"With MirrorFly IM, businesses can build their own user interface, add their company logos, colors, and brand elements, integrate authentication, and configure chat features according to their brand's demands. They can also deploy and manage the app on their servers, without any restrictions. This approach is commonly used by SaaS platforms, marketplaces, and healthcare apps to deliver a fully branded in-app communication experience to their users without building the entire messaging system from scratch.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"12. Why use an SDK for instant messaging software?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"When using an instant messaging SDK, it gives developers a pre-built solution to add real-time chat features to any app without writing code from scratch. This saves a lot of time and reduces errors during app development and testing. On the other hand, SDKs are ideal business instant messaging software that can manage complex issues like poor network conditions, offline messaging, and messaging syncing across multiple devices.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"13. How do you build an instant messaging app?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The easiest way to create an instant messaging app is by using MirrorFly chat SDK. Instead of creating everything from scratch, developers use the MirrorFly SDK to add real-time instant messaging features to any Android, iOS, or web app. The process starts by setting up a project in the IDE, installing the SDK libraries, authenticating the SDK in the server using the license key, initializing the SDK, and then connecting it to the server. Once done, you can register multiple users and test if the communication is successful. After testing, you can deploy your enterprise instant messenger on your on-premise or cloud server.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"14. What is the best instant messaging platform?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"MirrorFly IM and Apphitect are the best instant messaging platforms for Android, iOS, and web. They offer full customization, complete data control, white-labeling, and full source code access. These platforms support self-hosting, which in turn gives business owners full control over the data, security, and infrastructure.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"15. What role does AI play in Instant Messaging?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"AI improves instant messaging by adding smart features like chatbots, AI voice agents, automated replies, AI message moderation, along with user intent detection and sentiment analysis. It can also translate messages in real time and summarize user conversations on the go. All things combined, these capabilities turn any internal messaging software from a simple chat tool into a modern and equipped communication system that supports real-time engagement with automation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"16. How has the use of IM evolved across industries?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"IM is no longer limited to casual conversations. It is now used in several business applications and use cases for customer support, sales, healthcare consultations, education, logistics, and enterprise collaboration. Across many industries IM platforms are becoming the primary mode of communication for instant and real-time interactions.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"17. What application works best for office Instant Messaging?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For organizations that need more control and prefer unlimited customization, MirrorFly IM and Apphitect are ideal instant messaging software for business operations, used for building powerful enterprise chat apps. They provide enterprise-grade instant messaging with full ownership of data, on-premise or cloud deployment, and customizable security features. They also come with AI-powered solutions that let businesses build hundreds of custom agents built for their workflow.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"18. How do language barriers impact global IM communication?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Language differences can make communication slower and lead to many confusions among global teams. Modern internal chat software in office settings reduces these issues by implementing AI-based translation features, emojis, voice messages, and simple message formats. This is a great help for people who speak different languages in work environment, remotely.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"19. What is required to build a messaging app?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To build a messaging app, you\u2019ll need a real-time messaging engine, a storage system, real-time messaging protocols like WebSockets, scalable backend with user authentication setup, encryption protocols like AES, push notification services (FCM\/ APNS) and monitoring tools.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"20. How can you create an instant messenger program in Java?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can create an instant messaging app in Java by using MirrorFly\u2019s Java Chat SDK. In this process, you\u2019ll need to set up a new Android project in the Android Studio. Next, install the dependencies and configure the required permissions. Authenticate the SDK in the server using the license key and connect it to the server. Register users and start conversations in real-time. You can then customize the chat interface and test the app with multiple users before deploying it.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"21. What SDKs or APIs are suitable for instant messaging on Android, iOS, and Web?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For building an instant messaging app that works across Android, iOS, and web apps, you can use, MirrorFly IM or Apphitect. These solutions provide over 15+ pre-built APIs and SDKs to build your own custom, white-label chat apps with over 1000+ real-time communication features and 500+ AI features. Both these enterprise instant messaging software give you full data control, allowing you to deploy and manage your apps on your servers, without any restrictions.\"\n      }\n    }\n  ]\n}\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>We use instant messaging software almost every day. But do we know how it started? What technology does it use? Are there features we use without realizing it? Which feature in our chat app can we not live without? In this post, I\u2019ll answer these questions in simple terms and share useful insights to help [&hellip;]<\/p>\n","protected":false},"author":85,"featured_media":42308,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_stopmodifiedupdate":false,"_modified_date":"","footnotes":""},"categories":[1268],"tags":[2527,2528,2480,2529],"class_list":["post-42302","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-engineering","tag-instant-messaging-software","tag-instant-messaging-solution","tag-internal-communication-software","tag-office-communication-software"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Is Instant Messaging? How It Works (Beginner\u2019s Guide)<\/title>\n<meta name=\"description\" content=\"Instant messaging is real-time communication over the internet through a white-label software or an integrated chat feature within another app\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Is Instant Messaging (IM)\uff1f How It Works &amp; Examples\" \/>\n<meta property=\"og:description\" content=\"Instant messaging enables real-time communication over the internet via a white-label application or an integrated chat feature embedded within another application.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/\" \/>\n<meta property=\"og:site_name\" content=\"MirrorFly Blog - Chat API And Messaging SDK for your Mobile and Web Apps\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/MirrorFlyofficial\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-09T11:23:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-10T05:41:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.mirrorfly.com\/blog\/wp-content\/uploads\/2026\/01\/instant-messaging-app.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"418\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Atchaya Jayabal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Atchaya Jayabal\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"18 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/\"},\"author\":{\"name\":\"Atchaya Jayabal\",\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/#\/schema\/person\/27e1ae59b77c7775bd63034148eb3294\"},\"headline\":\"What Is Instant Messaging? How It Works (2026 Beginner\u2019s Guide)\",\"datePublished\":\"2026-01-09T11:23:39+00:00\",\"dateModified\":\"2026-04-10T05:41:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/\"},\"wordCount\":1814,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/#organization\"},\"keywords\":[\"instant messaging software\",\"instant messaging solution\",\"internal communication software\",\"office communication software\"],\"articleSection\":[\"Engineering\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/\",\"url\":\"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/\",\"name\":\"What Is Instant Messaging? How It Works (Beginner\u2019s Guide)\",\"isPartOf\":{\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/#website\"},\"datePublished\":\"2026-01-09T11:23:39+00:00\",\"dateModified\":\"2026-04-10T05:41:44+00:00\",\"description\":\"Instant messaging is real-time communication over the internet through a white-label software or an integrated chat feature within another app\",\"breadcrumb\":{\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Blog\",\"item\":\"https:\/\/www.mirrorfly.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Engineering\",\"item\":\"https:\/\/www.mirrorfly.com\/blog\/category\/engineering\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"What Is Instant Messaging? How It Works (2026 Beginner\u2019s Guide)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/#website\",\"url\":\"https:\/\/www.mirrorfly.com\/blog\/\",\"name\":\"MirrorFly Blog - Chat API And Messaging SDK for your Mobile and Web Apps\",\"description\":\"World&#039;s Most Scalable Chat APIs &amp; SDKs for Small, Medium &amp; Enterprises\",\"publisher\":{\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.mirrorfly.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/#organization\",\"name\":\"MirrorFly\",\"url\":\"https:\/\/www.mirrorfly.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.mirrorfly.com\/blog\/wp-content\/uploads\/2020\/07\/mirrorfly-blue.png\",\"contentUrl\":\"https:\/\/www.mirrorfly.com\/blog\/wp-content\/uploads\/2020\/07\/mirrorfly-blue.png\",\"width\":520,\"height\":100,\"caption\":\"MirrorFly\"},\"image\":{\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/MirrorFlyofficial\/\",\"https:\/\/www.instagram.com\/mirrorflyofficial\/\",\"https:\/\/www.linkedin.com\/showcase\/mirrorfly-official\/\",\"https:\/\/x.com\/MirrorFlyTeam\/\",\"https:\/\/github.com\/mirrorfly\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/#\/schema\/person\/27e1ae59b77c7775bd63034148eb3294\",\"name\":\"Atchaya Jayabal\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.mirrorfly.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c7684e399858444026b2603501ecba15?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c7684e399858444026b2603501ecba15?s=96&d=mm&r=g\",\"caption\":\"Atchaya Jayabal\"},\"description\":\"Atchaya Jayabal is a passionate content writer specializing in SaaS, B2B and Technical Writing. She is best known for her adept expertise in curating tech content that resonates with readers.\",\"url\":\"https:\/\/www.mirrorfly.com\/blog\/author\/atchaya-jayabal\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What Is Instant Messaging? How It Works (Beginner\u2019s Guide)","description":"Instant messaging is real-time communication over the internet through a white-label software or an integrated chat feature within another app","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/","og_locale":"en_US","og_type":"article","og_title":"What Is Instant Messaging (IM)\uff1f How It Works & Examples","og_description":"Instant messaging enables real-time communication over the internet via a white-label application or an integrated chat feature embedded within another application.","og_url":"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/","og_site_name":"MirrorFly Blog - Chat API And Messaging SDK for your Mobile and Web Apps","article_publisher":"https:\/\/www.facebook.com\/MirrorFlyofficial\/","article_published_time":"2026-01-09T11:23:39+00:00","article_modified_time":"2026-04-10T05:41:44+00:00","og_image":[{"width":800,"height":418,"url":"https:\/\/www.mirrorfly.com\/blog\/wp-content\/uploads\/2026\/01\/instant-messaging-app.webp","type":"image\/webp"}],"author":"Atchaya Jayabal","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Atchaya Jayabal","Est. reading time":"18 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/#article","isPartOf":{"@id":"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/"},"author":{"name":"Atchaya Jayabal","@id":"https:\/\/www.mirrorfly.com\/blog\/#\/schema\/person\/27e1ae59b77c7775bd63034148eb3294"},"headline":"What Is Instant Messaging? How It Works (2026 Beginner\u2019s Guide)","datePublished":"2026-01-09T11:23:39+00:00","dateModified":"2026-04-10T05:41:44+00:00","mainEntityOfPage":{"@id":"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/"},"wordCount":1814,"commentCount":0,"publisher":{"@id":"https:\/\/www.mirrorfly.com\/blog\/#organization"},"keywords":["instant messaging software","instant messaging solution","internal communication software","office communication software"],"articleSection":["Engineering"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/","url":"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/","name":"What Is Instant Messaging? How It Works (Beginner\u2019s Guide)","isPartOf":{"@id":"https:\/\/www.mirrorfly.com\/blog\/#website"},"datePublished":"2026-01-09T11:23:39+00:00","dateModified":"2026-04-10T05:41:44+00:00","description":"Instant messaging is real-time communication over the internet through a white-label software or an integrated chat feature within another app","breadcrumb":{"@id":"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.mirrorfly.com\/blog\/what-is-instant-messaging\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Blog","item":"https:\/\/www.mirrorfly.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Engineering","item":"https:\/\/www.mirrorfly.com\/blog\/category\/engineering\/"},{"@type":"ListItem","position":3,"name":"What Is Instant Messaging? How It Works (2026 Beginner\u2019s Guide)"}]},{"@type":"WebSite","@id":"https:\/\/www.mirrorfly.com\/blog\/#website","url":"https:\/\/www.mirrorfly.com\/blog\/","name":"MirrorFly Blog - Chat API And Messaging SDK for your Mobile and Web Apps","description":"World&#039;s Most Scalable Chat APIs &amp; SDKs for Small, Medium &amp; Enterprises","publisher":{"@id":"https:\/\/www.mirrorfly.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.mirrorfly.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.mirrorfly.com\/blog\/#organization","name":"MirrorFly","url":"https:\/\/www.mirrorfly.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.mirrorfly.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.mirrorfly.com\/blog\/wp-content\/uploads\/2020\/07\/mirrorfly-blue.png","contentUrl":"https:\/\/www.mirrorfly.com\/blog\/wp-content\/uploads\/2020\/07\/mirrorfly-blue.png","width":520,"height":100,"caption":"MirrorFly"},"image":{"@id":"https:\/\/www.mirrorfly.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/MirrorFlyofficial\/","https:\/\/www.instagram.com\/mirrorflyofficial\/","https:\/\/www.linkedin.com\/showcase\/mirrorfly-official\/","https:\/\/x.com\/MirrorFlyTeam\/","https:\/\/github.com\/mirrorfly"]},{"@type":"Person","@id":"https:\/\/www.mirrorfly.com\/blog\/#\/schema\/person\/27e1ae59b77c7775bd63034148eb3294","name":"Atchaya Jayabal","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.mirrorfly.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c7684e399858444026b2603501ecba15?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c7684e399858444026b2603501ecba15?s=96&d=mm&r=g","caption":"Atchaya Jayabal"},"description":"Atchaya Jayabal is a passionate content writer specializing in SaaS, B2B and Technical Writing. She is best known for her adept expertise in curating tech content that resonates with readers.","url":"https:\/\/www.mirrorfly.com\/blog\/author\/atchaya-jayabal\/"}]}},"_links":{"self":[{"href":"https:\/\/www.mirrorfly.com\/blog\/wp-json\/wp\/v2\/posts\/42302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mirrorfly.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mirrorfly.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mirrorfly.com\/blog\/wp-json\/wp\/v2\/users\/85"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mirrorfly.com\/blog\/wp-json\/wp\/v2\/comments?post=42302"}],"version-history":[{"count":20,"href":"https:\/\/www.mirrorfly.com\/blog\/wp-json\/wp\/v2\/posts\/42302\/revisions"}],"predecessor-version":[{"id":44393,"href":"https:\/\/www.mirrorfly.com\/blog\/wp-json\/wp\/v2\/posts\/42302\/revisions\/44393"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mirrorfly.com\/blog\/wp-json\/wp\/v2\/media\/42308"}],"wp:attachment":[{"href":"https:\/\/www.mirrorfly.com\/blog\/wp-json\/wp\/v2\/media?parent=42302"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mirrorfly.com\/blog\/wp-json\/wp\/v2\/categories?post=42302"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mirrorfly.com\/blog\/wp-json\/wp\/v2\/tags?post=42302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}